Shipping Policy
All packages are shipped via FedEx or USPS, and a signature is not required upon delivery. Your billing and shipping address must be within the United States and its Territories. Currently, we are unable to ship to any international locations outside of the United States.
Please make sure to provide accurate address information, including city, state, and zip code, to prevent any errors or delays in shipping. Once an order is submitted, we cannot make changes to your shipping address.
Please keep the following in mind:
- We do not ship to P.O. Boxes
- We do not ship to Freight Forwarders
- We are unable to ship to multiple addresses in one order
- We are unable to process and ship orders that contain any emojis or foreign characters. A new order will need to be placed if either is used.
Certain items, including aerosols and alcohol-based products, are restricted from air transport due to U.S. Department of Transportation regulations and must be shipped by ground shipping only and will potentially take additional time to arrive. Please reference your post-purchase notifications for estimated delivery.
Please note your order may be split into multiple shipments. Please visit your order history on
My Account to obtain your tracking information. If you do not have an account, please visit here.
Shipping Methods And Costs
We currently offer complimentary FedEx Home Delivery and USPS Priority shipping on all orders. We also provide complimentary FedEx 2-Day shipping on all orders of $200. We also offer FedEx 2-Day and Overnight services at the below rates:
| Shipping Methods | Shipping Cost |
|---|---|
| FedEx 2-Day (2 Business Days) | $14.95 for all orders less than $200 |
| Hawaii & Alaska FedEx Home Delivery (Up To 21 Business Days) | $14.95 |
| US Territories and Military Addresses USPS Priority (Up To 21 Business Days) | $10.95 |
| ShopRunner (2 Business Days) | Free for all existing ShopRunner members on orders over $25 |
| FedEx Overnight (1 Business Day) | $19.95 |
Some shipping methods may be unavailable during checkout due to restrictions on the items in your bag or your selected shipping address.
Retail Delivery Fee
Certain States have updated their sales tax laws and ordinances to adopt the Retail Delivery Fee Code established by the Department of Revenue. As a remote seller, Clé de Peau Beauté will start collecting a fee on transactions with destination addresses within these states. This will take effect beginning July 1, 2022. Please visit the Tax Foundation website for more information. Please note that should you make a return on your order, this fee is non-refundable.
Holiday Shipping Deadlines
To receive your gift by December 24th, we ask that you follow our Holiday shipping schedule:
| Shipping Method | Order By |
|---|---|
| FedEx Home Delivery | Tuesday 12/17 1:00 PM EST |
| ShopRunner | Thursday 12/19 1:00 PM EST |
| FedEx 2-Day | Thursday 12/19 1:00 PM EST |
| FedEx Overnight | Friday 12/20 1:00 PM EST |
