FSA/HSA FAQs
Frequently Asked Questions
- What are Flexible Spending Accounts (FSAs)?
- What are Health Savings Accounts (HSAs)?
- What items are eligible for FSA and HSA reimbursement?
- How do I pay for my FSA/HSA products?
- Do you need a prescription to purchase products with your FSA/HSA dollars?
- What happens if a return an FSA/HSA eligible item?
1. What are Flexible Spending Accounts (FSAs)?
FSAs are health benefits offered by some employers in the United States that allow an employee to set aside pretax dollars from their paycheck into a special account that is to be used to pay for eligible health related expenses.
Most FSA dollars are “Use It or Lose It” which means that you have until the end of your
benefits period to spend all of your FSA dollars or they are forfeited. Always check the specifics
of your plan, because some FSA plans allow a grace period through the beginning of the new
year for you to spend your FSA dollars and others allow a portion of your FSA contributions to
roll over into the next year.
2. What are Health Savings Accounts (HSAs)?
HSAs are health benefits offered by some employers in the United States that allow an
employee to set aside pretax dollars from their paycheck into a special account that is to be
used to pay for eligible health related expenses.
HSAs are tied to specific high deductible insurance plans, and they dollars do not expire at the
end of the benefit period.
3. What items are eligible for FSA and HSA reimbursement?
A wide variety of over-the-counter healthcare products and treatments are eligible for FSA and
HSA spending. Including: Sunscreens, foundations, and day creams with broad spectrum SPF
15+.
Additional products are available for FSA and HSA reimbursement, but they require a letter of
medical necessity from your doctor- so always check with your benefits administrator for
guidance on eligibility of products.
4. How do I pay for my FSA/HSA products?
At the present time we do not accept FSA and HSA debit cards as a form of payment. Please
use a credit card or debit card to purchase products, and then submit the receipt and any other
required documentation to your benefit provider to make a claim for reimbursement. Check with
your provider to understand the information that is required for your claim. For most providers,
the information you need to submit your claim is included in your order confirmation email.
5. Do you need a prescription to purchase products with your FSA/HSA dollars?
At this time, you do not need a prescription to purchase the products we have tagged as
FSA/HSA eligible. Some benefits plans require a letter of medical necessity for specific skincare
products, so please confirm with your benefits provider that your purchase meets their
requirements or have the proper documentation.
6. What happens if a return an FSA/HSA eligible item?
If you have filed for reimbursement for a purchase of an FSA/HSA eligible product, you will need
to partner with your benefits provider to determine if there are any special actions needed
should you return that product.
DISCLAIMER: Keep in mind that the list of approved FSA and HSA items is maintained by the
IRS and may change at any time.
This information is provided as an educational resource only. The content is from other public
sources and is reproduced here for the convenience of consumers. Shiseido does not
guarantee accuracy of this information.
If you have questions or concerns about FSA or HSA qualified expenses, ask your plan
administrator for more information.
Contact Information for Customer Care:
To place your order with us or if you require additional assistance, please contact Customer Care by calling 1-888-678-5574 or by emailing customercare@cledepeaubeaute.com.
A representative can assist you between the hours of
- Monday - Saturday - 9:00 AM to 11:00 PM EST
- Sunday - Closed
Please note Customer Care is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.