Meta Frequently Asked Questions
- What payment methods are offered by Meta?
- What are the shipping Policies?
- Gift with Purchase Offers
- Are any products excluded from purchase?
- Will Auto Replenishment be available?
1. What payment methods are offered by Meta?
Meta offers several payment methods, including credit cards, debit cards, PayPal, and Shop Pay.
2. What are the shipping Policies?
- Orders can not be shipped to P.O. Boxes
- Orders can not be shipped to Freight Forwarders
- Orders can not be shipped to multiple addresses in one order
- Orders can not be processed and shipped without emojis or foreign characters. A new order will need to be placed if either is used.
3. Gift with Purchase Offers
Gift with Purchase offers are not available. Only order-level and product-level promotions will be available.
4. Are any products excluded from purchase?
Electronic gift cards and custom bundles are excluded from Meta checkout.
5. Will Auto Replenishment be available?
Auto replenishment is not available for orders placed through Meta Shop at this time.
Contact Information for Customer Care:
To place your order with us or if you require additional assistance, please contact Customer Care by calling 1-888-678-5574 or by emailing customercare@cledepeaubeaute.com.
A representative can assist you between the hours of
- Monday - Saturday - 9:00 AM to 11:00 PM EST
- Sunday - Closed
Please note Customer Care is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.
